The Operations Manager plays a strategic leadership role in overseeing and optimizing manufacturing and logistics operations. Combining operational expertise, project management, and technological knowledge, they ensure overall process efficiency, the achievement of objectives, and the integration of digital tools to support the company’s performance.

Key Responsibilities

Digital Transformation and Technological Tools

•  Participate in the selection, implementation, and management of IT systems and other digital tools.
•  Automate manual processes and improve real-time tracking (e.g., scanning, BI, dashboards).
•  Collaborate with the IT department to ensure integration between production, logistics, and administrative systems.

Analysis and Continuous Improvement

•  Develop, monitor, and analyze performance indicators (KPIs) using tools such as Power BI, Excel, or ERP dashboards.
•  Identify inefficiencies or bottlenecks and propose concrete solutions.
•  Implement initiatives to optimize tools and resources through continuous improvement.

Leadership and Team Management

•  Supervise and support office team members.
•  Develop and engage employees within a culture of performance and collaboration.
•  Collaborate with HR for recruitment, development, and talent evaluation.

Coordination and Resource Management

•  Assist with operational budgets, resource planning, and equipment availability.
•  Work closely with purchasing, accounting, laboratory, production, IT, and sales departments.

Profile Sought

•  Bachelor’s degree in Operations Management, Business Administration, Engineering, or a related field.
•  Minimum of 3 years of relevant experience in operations management or project coordination.
•  Experience managing cross-functional projects while meeting timelines and budgets.
•  Strong proficiency with technological tools, including ERP systems (Sage is an asset), advanced Excel, Power BI; SQL is a plus.
•  Strong leadership skills, analytical thinking, initiative, and ability to make quick decisions.
•  Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.).
•  Bilingual (French/English).